Last updated: August 29, 2026
OAKFORD carefully prepares each gift for delivery to you or your recipient.
Shipping & Delivery
Standard shipping and delivery are included with your purchase across Canada. There is no additional standard delivery charge at checkout. Additional charges may apply to certain remote or northern destinations.
Orders may be delivered directly by OAKFORD or through a third-party shipping or courier service, depending on the destination.
Delivery Times
Orders are typically prepared and dispatched within two business days of being received. Delivery times vary depending on destination, carrier availability, weather, holidays, order volume, and other circumstances outside our control.
For larger or customized orders, preparation and delivery timelines may vary. Any applicable timelines will be communicated when your order is confirmed.
Delivery Information
Customers are responsible for providing complete and accurate delivery information for each recipient. Please review recipient names, addresses, and other delivery details carefully before completing your order.
If you notice an error after placing an order, please contact us as soon as possible. We will make reasonable efforts to correct the information before delivery or shipment but cannot guarantee changes once an order has been dispatched.
Tracking
Where tracking is available, tracking information may be provided after an order has been dispatched. Local deliveries made directly by OAKFORD may not include carrier tracking.
Delays and Delivery Issues
OAKFORD is not responsible for carrier delays or other circumstances outside our reasonable control. If an order appears to be lost, is not received as expected, or arrives damaged, please contact us and we will work with you to resolve the issue.
Contact
For questions about shipping or delivery, please contact us using the contact information provided on the OAKFORD website.